Frequently Asked Questions:

Amenities 
1. What are the front desk hours? 
2. What amenities do you provide in the rooms?
 
3. How many people can a studio accommodate?
 
4. What is meant by laundry facilities?
 
5. Do you have smoke-free rooms?
 

Rates
 
1. What are your rates and payment/deposit policy?
 
2. How does the weekly rate structure work? 
3. Do you offer any government, military, senior citizen discounts?
 
4. Do you offer "internet access" or "data ports"?

Pets
 
1. What is your pet policy?
 
 

 
Amenities
 

1. What are the front desk hours?

1. Our office is open from 9am to 8pm everyday. Should you have an emergency after hours, please call the emergency contact number that is posted on the front door.
Check-in begins at 2pm, and check-outs are at 11am. If you need to arrive after hours you will need to make a guaranteed reservation with a credit card. The Guest Service Agent will let you know how to pick-up your keys after hours.
 

2. What amenities do you provide in the rooms?

All studios are equipped with full size refrigerators, stove top burners, a microwave and a coffee-maker. We provide each studio with a set of towels for two people. We offer a T.V. with cable. All studios include FREE internet service. However studios require an ethernet cable and suites are wireless. All rooms have free local calls.
  3. How many people can a studio accommodate?

Our king size studios will accommodate one or two persons. Our double studios will accommodate up to four persons.
  4. What is meant by laundry facilities?

Our property has an on-site coin operated laundry facility available 24 hours a day.
  5. Do you have smoke-free rooms?

Yes.
   
   
   
   
 
Rates
  1. What are your rates and payment/deposit policy?

Weekly rates are $195.00 and up. Weekly guests will be charged one week's room and tax upon arrival. You may choose to stay longer, if so your agreement renews and payment of one week's room and tax is due by 11:00am on the weekly anniversary of your check-in day. Also, there is a $10.00 plus tax dollar extra person fee per person per room. Children under 18 are free. Guests checking out early during the first weekly term will be charged one of the lesser (1) the weekly rate or (2) the daily rate times the actual number of nights.
A security deposit of $40.00 dollars is required for all guests no matter the length of their stay. Your security deposit is refundable after check out as long as your key cards and remote are returned to the front desk and there are no missing or damaged items in the room.
  2. How does the weekly rate structure work?

The weekly rate is based upon a 7 night stay. If the guest checks out early before the 7th night, then the nightly rate will apply.
   

 
   

 
 
Pets
  1. What is your pet policy?

 

No pets are allowed.
     


 

 
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"An Extended Stay Hotel in Chattanooga"


1949 North Point Boulevard
Hixson, TN 37343


423.643.HOME (4663)
1.800.598.4859


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